Frequently Asked Questions

Is your agency licensed? Yes! We are licensed by the Georgia Dept of Community Health as a private home care provider.

Are you insured? Yes, we carry all required insurance and bonds.

Who can receive home care? There is no 1 particular type of person who can receive home care services. We conduct a full assessment to determine needs and if we can meet your needs, we may be able to provide service.

How much does home care service cost? The rate is determined by the level or intensity of care required. For example, companion care services will be less than personal care service. Without knowing the exact needs, cost of care is difficult to determine. Please contact us to schedule an assessment to determine your or your loved ones needs.

How are your caregivers screen? Every caregiver with Apex VIP Care, LLC undergoes a background check through the state of Georgia, drug screening, E-Verify and reference checks.

What is the minimum amount of time I can have scheduled for service? We have a 4 hour minimum service.

Do you offer “live in” care? No. We do not offer live in care. We do however offer hours care that is divided into three 8 hour shifts or two 12 hours shift.

Do you offer transportation? No. We currently do not offer transportation for our clients.

What if my caregiver calls out? We work to provide a substitute caregiver who is equally skilled as soon as possible. We also work with you to create a contingency plan to ensure that your loved one always has care.

How soon can services be started? We aim to start services as soon as possible, but it may take some time to ensure that we have the right caregiver to meet your needs in both skill and personality.